Gabriela is the CRM & Contract Administrator at Omega Medical, where she oversees the company's CRM platform and supports a range of business projects, process improvement initiatives, and operational enhancements. She is passionate about creating efficient systems, streamlining workflows, and ensuring business needs are translated into practical solutions that support both teams and clients.

Prior to joining Omega Medical, Gabriela built over ten years of experience in retail and customer service management, developing strong skills in stakeholder engagement, team support, and operational leadership. She then transitioned into medical recruitment, providing administrative support to high-performing recruiters and managers. In this role, she coordinated credentialing, travel arrangements, and placement requirements, helping ensure healthcare professionals were placed efficiently and on schedule.

With a strong customer-focused mindset and a passion for continuous improvement, Gabriela enjoys finding smarter ways of working and contributing to the success of both her colleagues and the broader business.